The transport of your package (free shipping)

Most of our jewellery is made by hand and is sent between 24 and 72 hours after receipt of your payment. If the jewel is personalized, you will receive an email with the delivery date (10-12 days approx.) The package delivery is nominal and certified through "Correos y Telégrafos de España". You can choose a fastest shipping option through FEDEX.

Returns

We are responsible for our work. If the jewel is not to your liking, contact us info@roberto-victoria.com. If you decide to return it, you have 15 days after receipt. Once verified that it is in an optimal state, we will reimburse the amount.